A platform or website to which is used to promote a product or service is called through the use of Social Media are called Social media marketing. They basically refers to the e-marketing of any particular product or service through the use of various media channels. It mostly gives preference to the user so that they can purchase any particular product online by using these media platforms.
Social media marketing is the use of these platforms which connects with the customers to build a strong brand, increase sales, and also to drive website traffics.
These platform builds a powerful relationship of the organization with the customers as the customers are already aware of that organization’s services and products. It has been observed that almost 49.05% of the world’s population uses social media, which is almost 3.81 billion. Social media is been a very powerful trend in today’s world of globalization for marketing purposes.
Social Media Marketing for Business
Social Media Marketing refers to a process of gaining more traffic on a website through these social media sites. Social media marketing mainly involves activities like posting text, images, videos, etc which are useful for the business. Social Media Marketing is very useful for businesses because as it brings a lot of customer engagement to the website.
Advantages of Social Media Marketing for Business
- Increase Website traffic
Social media improves the traffic of the website, where it brings genuine audiences. When you have a very strong social media then it really works very genuinely for your business. Social traffic mainly refers to traffic coming on your website, through the mobile site or mobile apps from various social platforms.
2.Increase Brand awareness
Social media also helps in increasing your brand awareness of the website. As social media is a very good platform from where you can promote your brand on these social generations. Almost 78% of consumers love a brand because of your great customer service.
3.Improve search engine ranking
Social Media helps in improving the ranking of your website on Search Engines. It is very important as if the website is in ranking then it may have a chance of bringing more and more potential clients which will be lead to the development of the firm.
Social Media marketing is very much cost-effective as it’s absolutely free to create a post and Run Organic Ads(Un-paid Ads ). If you only want to promote your product or services to reach your target audience only then you can run paid ads at a very minimum cost. Social media are very less time-consuming and less cost-effective and in fact more impactful.
5. Customer Feedback
When it mainly comes to customer feedback social media is a very important technology. As Customer feedback is the information that is been provided by the customer who are satisfied or dissatisfied with that particular product or services. It has been observed that almost 97% of customers don’t complain, whereas, almost 91% of users will simply leave and never come back. Customer feedback are the main medium to know what needs to be improved in your business. Sometimes customers gives amazing suggestions which you can implement in your business.