Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?

WHAT ARE YOU LOOKING FOR?

Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at 712-819-5555 or email us with your question

TOP 10 MOST POPULAR FAQs

1. How can we help you with?

Preparing cost analysis, establishing team roles, creating roadmaps. Defining business goals, key business values, target users, main features, prioritising. We can find you similar projects that are already active on the market to benchmark against. We can assist you with creating user personas, mock-ups, user stories, time frame, establishing project status and preparing project estimation. We’ll be happy to outline project specification, prepare wireframes, details concerning integrations with external services, API documentation, required features list.

2. Should I create a mobile or a web app?

Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app. But remember that sooner or later you may need both mobile and web app and when that moment comes. Neurosoftech are always here for you.

3. Neurosoftech guaranteed product quality?

We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.

4. How much does it costs?

It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but its simply honest. Remember that each software project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget. We charge less compared to market value.

5. What experience do we have?

We have more than 10 years of business experience. We’ve worked with and completed projects for leading retailers, international food and drink companies, start-ups, real estate, telecommunications, fashion companies, and many, many more. We are experienced in creating Android, iOS Mobile apps, Web and IoT apps, augmented reality, e-learning, CRM systems and constantly improving our skills!

6.What exactly are managed it services?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

7.What is cloud backup?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

8.What if we have internal it department

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, NanoSoft makes it simple with an affordable and customized flat rate service plan.

9.What kind of response time can I expect?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. NanoSoft serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

10.What should I do before I call

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

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